Top 25 in order | Alphabetical 1.  Benchmarking 2.  Strategic Planning 3.  Mission and Vision Statements 4.  Customer Relationship Management 5.  Outsourcing 6.  Balanced Scorecard 7.  Core Competencies 8.  Change Management Programs 9.  Strategic Alliances 10.  Customer Segmentation 11.  Supply Chain Management 12.  Knowledge Management 13.  Total Quality Management 14.  Business Process Reengineering 15.  Mergers and Acquisitions 16.  Satisfaction and Loyalty Management 17.  Enterprise Risk Management 18.  Scenario and Contingency Planning 19.  Social Media Programs 20.  Shared Service Centers 21.  Downsizing 22.  Open Innovation 23.  Price Optimization Models 24.  Decision Rights Tools 25.  Rapid Prototyping -  Balanced Scorecard -  Benchmarking -  Business Process Reengineering -  Change Management Programs -  Core Competencies -  Customer Relationship Management -  Customer Segmentation -  Decision Rights Tools -  Downsizing -  Enterprise Risk Management -  Knowledge Management -  Mergers and Acquisitions -  Mission and Vision Statements -  Open Innovation -  Outsourcing -  Price Optimization Models -  Rapid Prototyping -  Satisfaction and Loyalty Management -  Scenario and Contingency Planning -  Shared Service Centers -  Social Media Programs -  Strategic Alliances -  Strategic Planning -  Supply Chain Management -  Total Quality Management

Bain & Company has been tracking executive perceptions of the business environment and resulting management tool preferences since 1993. Click on the chart below to see how executive priorities have shifted over the years.